Thursday, October 17, 2019
Negligent training Essay Example | Topics and Well Written Essays - 250 words
Negligent training - Essay Example and drink arrangement and administration; establishing essential building efforts to establish safety; and making moves to maintain a strategic distance from a rehash of past mishaps by your employs through training them. A standout amongst the most well-known types of mischance at cordiality venues is a slip-and-fall mishap. The recurrence is so extraordinary; this expression is currently a typical legitimate term. Basic reasons for these mishaps incorporate covers not appropriately secured to the floor, electrical lines laid crosswise over floors, wet floors created by spilling roofs or janitorial work, protests or fluids on stairs, and hand railings that fizzle. In the event that you have an exchange show or gatherings where exhibitors or speakers use electronic presentation gear, oblige them to utilize your electrical ropes and demand that your staff introduce them to guarantee they are legitimately laid, taped and secured. A protection safeguard lawyer or your protection bearer ought to have the capacity to provide for you a rundown of slip-and-fall insurances your office can take. Proper instructions and training can prevent this otherwise you canââ¬â¢t stop this. (Ashe, S. (n.d.). Types of Negligence in the Hospitality Industry) There are many steps to reduce negligent training like improving management communication as all administrators will continually and reliably show the adequate behavior, as expressed in the approaches, in their own particular conduct and by taking part in consistent, continuous preparing for all representatives to make economical behavioral change that is in arrangement with organization arrangements and techniques. Other step can be creating a healthy environment for employs to learn like administrators must figure out how to manufacture trust and admiration among their representatives so workers trust it is protected to approach administration without alarm of responses and report episodes where representative behavior
Policy research memo Paper Example | Topics and Well Written Essays - 2500 words
Policy memo - Research Paper Example ld Left Behind Act was meant to assure the quality of education and develop accountability it seems that its goals are attainable and beyond the scope of the law. The No Child Left Behind Act meant to model education among children from disadvantaged backgrounds and to ensure that irrespective of race, colour or health status, each child had the right to access to quality education. The policy required that the performance of the students be assessed from time to time to ensure that children performed well between 2rd grade and 8th grade (Olivert 23-27). The ability of the policy to set the standards of education and find ways of measuring performance is an important aspect of ensuring that all students become responsible citizens. To ensure that all students, including those from struggling families performed well, the policy stated that all student who do not attain the minimum score be provided with extra tuition or have their study time extended. This would go on until they attain they attain the benchmark grades to proceed with their education. This is crucial in ensuring that all students get good grades to acquire employment despite an y economic constraints. To maintain accountability, the Act required that the teachers regularly report on the performance of students and provide results at the each of year. The Act achieved accountability by compelling the teachers to account for the performance of the student throughout the learning process. The teachers had to monitor the studentsââ¬â¢ results every time to ensure that all children achieve good grades (Roberts 12). The Act required that the schools and the district boards provide detailed report cards to the parents reflecting the performance of every child. Secondly, the NCLB Act required that strict measures be taken against teachers who do not deliver in terms of education performance in schools. The extreme measures include the change of the worker structure in the learning institutions. The policy
Wednesday, October 16, 2019
Geography Essay Example | Topics and Well Written Essays - 750 words - 5
Geography - Essay Example ch has focused on so-called transitions or changes in the populationââ¬â¢s death rates and birth rates, as they pertain to populations in the industrialized world, stretching back two centuries. The model has four stages: stage 1, known as the pre-modern stage; stage 2, or the urbanizing/industrializing stage; stage 3, or the mature industrial stage; and stage 4, or the post-industrial stage. The early stages are characterized by high CBR and high CDR figures, at around 35-40 for every thousand. At stage four, or the post-industrial stage, the population is at its highest, even as CBR and CDR figures are at their lowest, at around 10 for every thousand people. In the model, the CBR and CDR figures trend downwards slowly from stage 1 to stage 2, but the downwards trend accelerates at stage 3, until the figures plateu at stage 4, at the levels described above, around 10 for every 1,000 population. The stages of the model, and the CDR, CBR, and population figures for every stage, are identified and plotted in this graph by way of illustration (Montgomery; Lee 167-190; Galor 1-10): In the plot above, the large population at stage 4 and the low CBR and CDR figures there are graphically illustrated. In the first stage, the birth and death rates are similar, with CBR being only fractionally larger than CDR, so that the population was almost static, and population doubling was measured in thousands of years. Stage One is characterized by high levels of infant mortality, from poor hygiene that resulted in many diseases such as diarrhea and cholera. With the advent of industrialization and urbanization. Medicine was also archaic at that time, with knowledge on disease management and prevention being basic or unavailable altogether, and the threat of hunger from famines eventually coming to pass. The high death rates countered the effect of high birth rates, or CBR, at this stage (Montgomery; Lee 167-190; Galor 1-10). In the industrialization and urbanization stage, or stage
Policy research memo Paper Example | Topics and Well Written Essays - 2500 words
Policy memo - Research Paper Example ld Left Behind Act was meant to assure the quality of education and develop accountability it seems that its goals are attainable and beyond the scope of the law. The No Child Left Behind Act meant to model education among children from disadvantaged backgrounds and to ensure that irrespective of race, colour or health status, each child had the right to access to quality education. The policy required that the performance of the students be assessed from time to time to ensure that children performed well between 2rd grade and 8th grade (Olivert 23-27). The ability of the policy to set the standards of education and find ways of measuring performance is an important aspect of ensuring that all students become responsible citizens. To ensure that all students, including those from struggling families performed well, the policy stated that all student who do not attain the minimum score be provided with extra tuition or have their study time extended. This would go on until they attain they attain the benchmark grades to proceed with their education. This is crucial in ensuring that all students get good grades to acquire employment despite an y economic constraints. To maintain accountability, the Act required that the teachers regularly report on the performance of students and provide results at the each of year. The Act achieved accountability by compelling the teachers to account for the performance of the student throughout the learning process. The teachers had to monitor the studentsââ¬â¢ results every time to ensure that all children achieve good grades (Roberts 12). The Act required that the schools and the district boards provide detailed report cards to the parents reflecting the performance of every child. Secondly, the NCLB Act required that strict measures be taken against teachers who do not deliver in terms of education performance in schools. The extreme measures include the change of the worker structure in the learning institutions. The policy
Tuesday, October 15, 2019
Atmospheric Conditions Compared to Indoor Air Pollution Essay Example for Free
Atmospheric Conditions Compared to Indoor Air Pollution Essay There are many different air pollution problems that exist today. Ozone depletion, climate change conditions, volcanic eruptions, acid rains, and motor vehicle exhaust to name a few. One particular problem that is wide spread is ââ¬Å"acid rainâ⬠. Acid rain is an effect caused by natural as well as man-made pollution, with a mixture of wet and dry deposited materials in our atmosphere containing nitric and sulfuric acids higher than normal amounts. Increase of these chemical compounds is caused from exhaust from burning of fossil fuels such as automobiles, electric power generation as well as volcanic eruptions and activity and natural plant decay. www. epa. gov). Nitrogen oxides and sulfur dioxides are emitted from power generation and other sources where acid rain is created when these gases react with other components of the atmosphere, water, oxygen, and other acid compounds resulting in creation of sulfuric acid and nitric acid. Prevailing winds cause these particulates to spread out over long distances over wide spread regions. These acid rains are of environmental and quality of living concerns. Water vapors from acid rain can enter into the homes through open windows, poor insulation around doors and windows, ventilation systems and vent pipes that can affect air quality of the home as well as outside environments. Some of the environmental effects of acid rain can cause paint to peel, steal corrosion of bridges and structures, erosion of stone buildings and statues affecting the quality of air and life in residential and commercial areas. (http://en. wikipedia. org). Ground water supply sources can become contaminated and affects everything the water is used for. Acid rain can have harmful effects on animals, aquatic life, plants and their ecosystems. The effects are greater lakes, streams, wetlands and aquatic environments. Acid rain causes waters to become acidic and absorb aluminum deposits from runoff from the soils around them. The combination of this and the results of the chemical reaction make the water toxic to shell fish, crayfish and other aquatic species. Even though some species tolerate acidic waters, interconnected ecosystems that impact certain species will eventually impact others along the food chain. The damaging effects of acid rain on plant life are quite dramatic. Damage to forests in higher elevations is more apparent than lower lying regions. The acid content is at a higher level and leaches the soil nutrients and releasing aluminum making it harder for trees and plant life to absorb water. In lower lying areas the effects of acid rain, environmental stressors, and poor soil quality on plant life and trees cause them to become weaker where they cannot tolerate temperatures too cold or too hot, resist infestation of insects and susceptible to disease, and inhibit the ability to reproduce. Some areas the soil is better equipped to neutralize the acids in a ââ¬Å"buffering capacityâ⬠that varies from region to region. (www. environment. nationalgeographic). By curbing the use of fossil fuel burning will decrease the forming of acid rains and conservation efforts of individuals. Not only is acid rain damaging to the outside environment, but also on inside air quality of the home. Physical contact of acid rain from rain droplets or swimming in acidic recreational waterways has little effect on human health. However, the pollutants that cause acid rain are associated with increasing the risks of health problems including respiratory and other illnesses. These pollutants infiltrate into indoor living spaces and cause many respiratory illnesses, breathing disorders including asthma and can even cause death. By improving ventilation systems and air purification techniques of the home, using better insulation and installing energy efficient windows and doors will greatly improve air quality of the home and diminish the risk factors from outside air pollution. http://greenliving. nationlageographic. com). Laws, such as the Clean Air Act has improved greatly the air quality. The EPA, through monitoring, and imposing strict guidelines on release of toxins in fossil fuel burning industries. The EPA has reported that from 1980 and 2009, the national average of sulfur dioxide content in the air has decreased by 76 percent, and the amount of nitrogen dioxide decreased by 48 percent. Congress has also created the Acid Rain Program Title IV of the 1990 Clean Air Act Amendment. Some of the EPAââ¬â¢s initiatives are the SO2 Reductions and Allowances Trading under the Acid Rain Program involves Phase 1, which imposed tightened annual emission limits of higher emitting plants by installing pollution control devices. Allowance trading systems contributes the low-cost rules of exchange minimizing government intrusions and allowance trading to prepare for a viable compliance tool in reduction of SO2. (www. epa. gov). Another asset implemented by the EPA and Congress in the Clean Air Act Amendment is the reduction of NOx beginning in 1995 through 2000 as a two phase program concerning coal-fired electric electricity utility boilers. Phase 1 covered Group 1 Boilers and Phase 2 covered Group 1 and 2 boilers. Group 1 boilers are tangentially dry bottom fired boilers which has a tendency to give off higher NOx concentrations than Group 2 wet bottom wall fired boilers. Although the NOx reduction program incorporates many of the same characteristics as the SO2 program, it does not include allowance trading or caps the NOx emissions. www. epa. gov). The EPA also requires participants of programs to install, monitor and report data so tracking of the progress can be compiled on quarterly, semi-annually, and yearly bases. Monitoring devices known as CEMS (Continuous Emissions Monitoring System) are required to be installed and maintained by the participants. In the event that data is not compiled or not reported during a reporting period, the applicants will be considered non-compliant and the units deemed out of control for that period and fines incurred to the applicants. (www. epa. gov). The EPA requires any new or upgraded boilers or generating plants to install pollution control devices to capture, or remove sulfur before burning the fuel, and stack collectors for NOx particulates. There are several types of pollution control devices in use, and, depending on the fuels burned, amount of fuel burned, boiler types, amount of electricity produced and type of ââ¬Å"stacksâ⬠used for venting on which device will meet the appropriate application. With the aide of the EPA and other government and private pollution control departments involved our air quality has improved greatly in the past few decades. With contributions of these departments and each individual persons working together to improve air quality of our open spaces and within businesses and homes will bring us that much closer to improving our world air quality for the new generation growing now, and even better for future generations. Keeping due diligence in our efforts ensures the planets recovery not only in air pollution, not only, but also our environment as a whole improving quality of life for all organisms large and small.
Monday, October 14, 2019
Total Quality Management In The Software Industry
Total Quality Management In The Software Industry As total quality management has a great demand in todays software environment it is always better to understand not only this concept, but any concept with the help of a case study. In this case we have chosen American multinational technology and consulting firm which has its head office at Armonk, New York (IBM). In this case study we will try to strike an understanding of what is total quality management (TQM) and what are the essential steps to be followed to have a successful TQM implementation. We even discuss briefly about the management seven (M7) and quality seven (Q7) tools which are commonly used in TQM process. We also provide recommendation for the people to ensure success during (TQM) implementation. IBM is a globally renowned organization which is operating over 170 destinations across the world. Today there are about 40000 employees putting their heart and soul to bring in innovative solutions to a diverse client base to encounter some of the toughest challenges in their business. IBM is not just the worlds largest IT firm it also known to bring innovation and solution for various worldly problems. It is well known for its research and development. It partners with various governments to build a smarter planet. IBM can be called as the leading information technology and services in the planet today. It main services include: IT services Business consulting Application services Outsourcing services Services for small and medium business(SMEs) Software service Asset recovery Its main products include: Software Storage Systems Services Internet security Semiconductors(US) Point of scale(US) Printing systems from info point IBM certified pre owned equipment Its main support includes: Download Troubleshoot Documentation Install Open a technical service request Support by product Customer support Customers: There a range of customers from a verity of business sectors and a range of countries, few of them are listed below Winn-Dixie Stores (US) Tran zaps (US) Allied Irish bank Post bank Ag(Germany) Japan airlines Ps bank(Philippines) Industrial bank of korea IBM Qualifiers: End to End IT Enterprise Services: Ranging from single onsite resource deployment on a time and materials basis to fully managed services of entire system areas. Sector Expertise: Core IT sector skills, expertise and experience of working across software, Banking, Utilities, Government, Healthcare and Manufacturing, Hardware and Software.. Cost Effective Global Delivery Model: IBM provides clients with cost-effective solutions through worldwide for successful execution of project. Service Oriented Architecture (SOA): Provides services to the clients and operates progressively. Shows eight Web pages, different processes but same design Source:www.ibm.com/developerworks/rational/library/edge/08/jul08/peraire/index.html Winners: Industry Standard best practices: Quality initiative at ISL is driven by ISO 9001:2002, SEI CMM Level 5, SEI CMMi Level 5, SEI PCMM Level 5 backed by IBM processes and methodologies. Technology Collaborations: In global market IMB associations created own repos and given access to all the customers. Operational Processes: IBM solutions main Operational process: The main operational process that confers to the services delivery of the company can be discept in greater detail as below: Technology Division: Generally the development of any IT applications and services delivery project usually requires the following main iterations: Project Planning: The Project planning is key for any project success. This phase prioritizes the identification of potential aspects such as scheduling and developing. Requirements Specification: The document that specifies the functional, operational, design and reference points requirements of the project is called requirement specific document, this document is generally put together by the inputs taken from the high level authority of the project. Design Development: Design is the next step that follows after the requirement specification document is created, This is the phase where the intended features, process diagram, functional hierarchy templates and ER diagram are listed, This phase is immediately followed by the development process, developers use these design elements to develop their source code. Integration Testing: Integration is the process where the various modules of the project are integrated in to once system, I E code developed by various developers is put in to one place and the software is now ready to de tested , The testing process is used to test the correctness, reliability and the completeness of the software and defects and incompleteness identified in this phase are corrected by the developers and then again tested, this cycle continues until all the bugs in the software are eliminated. Installation Acceptance: Once the software is tested completely and all the imperfections are eliminated the next phase is the installation phase, In this phase the developed software is installed for the clients to use the software, Though this is not the last phase, once the installation is done, the project is almost complete, the final phase of the software implementation process is the User acceptance test(UAT), Here a personal or a team from the users test the application or the software to confirm that all the initial requirements laid out in the SRS document are achieved and there are not bugs in the application Maintenance Support: This basically depends on the agreement that the client and the development company have agreed, it may occur that the company that has developed the software is responsible for the maintenance and support or the user may hire professionals to do this job for him, any further enhancements to the software can also be added to the finished software. The other business functions or supporting processes involved are: Customer Services: This is an ongoing process where any suggestions and complaints or requests from the client are communicated to the development team for any further changes to the application .This process also involves providing technical assistance to the customers. Marketing Sales: This is a very important aspect where any future business is generated, this team is responsible for finding new customers for the product, this team is responsible for giving demonstrations of the product in an effort to improve business. They also have the responsibility of extending the current time bound contracts to generate further business and following up with existing and new clients until the deal is sealed and the case is handed over to the technical heads. Accounting Finance: All the financial aspects starting from the pricing of the product to the employees pay scales are handled by this department. Any audit to tax payments are carefully invoiced and documented by this department. Human Resources: Human resource department need to ensure the recruitment of new talent, satisfaction and retention of the existing staff, maintaining the training and learning needs of the staff and ensuring minimum wage levels and tracking the attendance of all the employees of the organization. They form the back bone of the firm in the sense that they provide the technical manpower to satisfy the clients requirements for skills. Literature review: According to the Websters Dictionary, quality is a degree of excellence; a distinguishing attribute. That is, quality is the degree to which a product lives up to its performance, endurance, maintainability, and other attributes that a customer expects to receive from purchasing this product. In order to produce quality product, one must adopt TQM concept into ones product development process. TQM is a management technique for continuously improving the performance at every level and in every area of responsibility to ensure customer satisfaction (Schulmeyer McManus,2007). It is a way of managing an enterprise towards achieving business excellence (Dahlgaard et al., 1998). TQM can be traced to the work of Dr. Edwardss Deming and dr. Joseph M. Juran during the rebuilding of the Japanese economy in the after math of World War 2. Since American business discovered TQM in the 1980s it has been successfully implemented in a number of well known corporation in the US and XEROX, federal express and IBM (capezio. 1995). Deming (1986) suggested the use of statistical techniques for quality control, and hence mentioned the following principles on quality: The Deming Management Method: Although Walter Shewhart is considered as the founding father of statistical quality control system, W. Edwards Deming is the first one who introduced the TQM concept. Deming offered the management his fourteen points of management obligations and identified seven deadly diseases and some obstacles of TQM implementation. The fourteen points as listed below are also known as the Deming management method [Walton, 1986]. Juran (1986) emphasizing on the vitality of both technical and managerial aspects mentioned the following aspects of quality: Planning organization Control The aim of the management is to reduce the cost of mistakes, reaching a point where the total costs of quality are minimal (Juran Gryna, 1993). TQM Techniques, tools and systems Statistical Process Control ISO 9000 series Pareto Analysis Matrix Diagram Histograms Tree Decision Diagram Critical Path Analysis Fishbone or Ishakawa Diagram TABLE: Hard TQM Practices Identified in Quality Management Literature ISO 9000 series: The International Standards Organization (ISO) 9000 is perhaps the most popular quality improvement system. It is an international set of documents widely known as standards written by a worldwide organization known as the ISO/Technical Committee 176 (Lamprecht, 1992). Critical path analysis (CPA). This tool is associated with managing projects. It is related to TQM because project management is critical to the implementation of quality programs within an organization (Bicheno, 1998). CPA seeks to establish, through the use of a network of arrows or nodes, a logical order of activities in terms of time and importance for the completion of a project (Bicheno). Fishbone or Ishakawa Diagram: This is one of the classic TQM tools called fishbone or Ishakawa diagram. The fishbone diagram is used to identify causes of a problem without using statistical methods (Bicheno, 1998; Goetsch Davis, 1994). According to Goetsch and Davis, the fishbone diagram serves as an excellent reminder for the things that have to be done. Crosby (1979) defined 14 steps for quality improvement, including top and intermediate management commitment, quality measurement, evaluation of quality costs, corrective action, training, a zero-defect philosophy, objective setting and employee recognition(Crosby, 1979) cited in (Tarà , 2005). The key components required to carry out the TQM process include top management commitment, employee involvement, problem-solving tools, continuous improvement and customer satisfaction, based on the work of Deming, Juran, and Crosby (Haag et al., 1996). The research by all these authors shows both strengths and weaknesses, for none of them offers the solutions to all the problems encountered by firms (Dale, 1999). Total Quality Management for Software: Process Improvement: The TQM philosophy described above can be applied to any development process, be it product development or software development. The Product Development Life Cycle (PDLC): This phase generally involves intelligence, design, choice, and review [Simon, 1977]. The System Development Life Cycle (SDLC): This phase involves planning, analysis, design, implementation and support [Whitten and Bently, 1998]. The application of TQM to software: Software development is a process in which the developer precisely converts the requirement specifications into software products. It is clear that the quality of software is largely determined by the quality of the process used to develop and maintain it (Sanders Curran, 1994). A number of authors have advocated the adoption of TQM for the development and maintenance of software systems (Rowe Neal, 1993).Specific frameworks do exist for the software industry like ISO 9000 and CMM which act as stepping stone towards attaining TQM. Software quality management: Major quality management processes identified by Schwalbe (2004) are: Quality planning: determining which quality standards are relevant to this specific project and deciding how these standards will be met. Quality assurance: involves evaluating overall performance regularly to ensure conformance to the set standards. Quality audits or reviews can support this function. Quality control: monitoring the activities and end results of the project to ensure compliance with the standards utilizing various available tools and techniques. TQM Concepts Total Employee Involvement Continuous Improvement Continuous Training Teamwork Empowerment Top-management Commitment and Support Democratic Management Style Customer/Citizen Satisfaction Table: Soft TQM Concepts Identified in Quality Management Literature Challenges: Many of the firms implements CMM or ISO 9000 series for improvement and reach their TQM goals. For any Organization to have a successful implementation of TQM it must ensure that the majority of its employees and those part of the value chain are willing to participate and embrace the TQM philosophy before embarking on the journey. Everyone involved in the chain need to actively play participate and engage themselves in the journey to TQM realization otherwise the whole process will be hindered. The difficulty or factors which need to be taken care off while implementing TQM: Improper Management support Less knowledge and improper market analysis. Short term involvement inability to stay on target for long Failure to get worker input Measuring profits in short term span Financial problems- not possible to invest requisite amounts to bring the change Despite the benefits TQM brings, problems have been encountered while implementation. Firms must develop a number of components in an integrated way for successful implementation (Easton Jarrell, 1998). Future of TQM: The new age TQM is being built upon the information contained in databases rather than on generic and research models. Thus, TQM will be informed and shaped by customer requirements reflected in accurate data and information systems (Aurand et al., 1996).In summary, technology would remain the key driver of TQM through the use of IT and e-business. The future of the TQM is being designed to address the needs of service based and SMEs, rather than on the conventional product based framework of TQM. Also there would be fast track TQM implementation processes as firms are trying to march ahead on the technology change front.Thus, there is likely to be a requirement for more interdisciplinary research as the future of TQM develops (Dale et al., 2001). Also, newer environmental legislation, quality standards, carbon footprint and quality-award model development related issues would be redefining the future versions of TQM.
Sunday, October 13, 2019
Authors Treatment of Fate and the Supernatural in Short Stories Written Before 1914 :: Short Stories Yellow Wallpaper Lost Hearts Essays
Author's Treatment of Fate and the Supernatural in Short Stories Written Before 1914 Using a selection of short stories written before 1914, compare and contrast their authorsââ¬â¢ treatment of fate and/or the supernatural I understand the term supernatural to be an event or being that is abnormal in some way and for which there is no rational explanation. Although traditionally the supernatural is confined to spiritual beings, such as ghosts, I perceive it to have a much wider meaning. I will be investigating how certain writers of short stories view the supernatural and how they adapt it into their stories. The authors I will be looking at in this essay are M.R.James, Thomas Hardy and Charlotte Perkins Gilman; their stories, Lost Hearts The Withered Arm and ââ¬Å"Yellow Wallpaper,â⬠respectively. I will be focussing mostly on the supernatural in this essay, but will also investigate the question of fate briefly. Fate is the suggestion that all events happen for a reason, and that there is a greater power watching over us. Both these subjects are ones that greatly interested the Victorians, the era in which these stories are written. They were especially intrigued by the spiritual world, and the upper classes held sà ©ances, attempting to contact the dead. This preoccupation with the supernatural, and indeed fate, is one that emerges repeatedly in these short stories. The first story that I will be looking at is The Withered Arm by Thomas Hardy. Hardyââ¬â¢s style was very progressive for the time, but also reactionary; conservative, even, in certain aspects. His stories have a preoccupation with fate and the inevitability of death. The main supernatural aspect is the vision of Mrs Lodge that Rhoda sees. The vision taunts her, and Rhoda retaliates by grabbing its arm. The vision appears sitting on her chest whilst she is in bed: ââ¬Å"The pressure of Mrs Lodgeââ¬â¢s person became heavier,â⬠and yet is not Mrs Lodge as she should be ââ¬â ââ¬Å"But the features were shockingly distorted, and wrinkled as by age.â⬠Although Rhoda can feel its presence, it is extremely strange that it should be sitting on her chest in the middle of the night, and it is undoubtedly a vision or a distortion of a dream. Harding even describes it as a ââ¬Å"spectre.â⬠This is further confirmed by its sudden disappearance, ââ¬Å"She looked on the floor whither she had whirled the spectre, but there was nothing to be seen.â⬠The whole story really revolves around the actions of the spectre or vision, and this is the definite supernatural element in the story. Later on however, both women go to see a ââ¬Å"Conjurer Trendle,â⬠and Mrs Lodge sees the face of the person who cursed her in
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